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Senior Salesforce Administrator
Location: Austin, TX - West
Type: Salary
Compensation: Depends on experience
City: Austin
Metro Area: Austin
State: TX
Zip: 78738
Details:
Senior Salesforce Administrator
Location: West Austin


Information is the lifeblood of this organization. As this company grows, they need both deep business process understanding and effective use of technology tools to help us scale. As part of this plan, we are recruiting a Senior Salesforce Administrator based in our Austin, TX office.

The position will report to the Manager, Business Applications and work cross-functionally with our global teams in sales, customer service, and marketing as well as internal stakeholders to our Salesforce implementation and associated plugins and tools.

Your Challenge
Daily administration and support of Salesforce application including user setup, profiles and roles, customization of objects, fields, record types, page layouts and validations
Salesforce Technical Lead for complex multi-department projects across various business applications.
Supporting development and management of automated business processes, reporting, data integrity and training of Salesforce.com users
Working with stakeholders to create and manage complex workflow rules, data validation and triggers
Ensuring timely delivery of reporting and data needs to each functional team of Salesforce.com users
Creating and maintaining documentation on processes, policies, application configuration and help-related materials
Helping drive adoption of activity management, including tracking high-impact activities
Using Salesforce to link marketing, sales and customer service more closely

Required Skills and Experience
5+ years of Salesforce Administration experience
Certified 201 Salesforce Administrator a plus
3+ years of Sales Operations experience
The ability to distill loosely defined problems, identify potential approaches and execute solutions
Proven success in developing, deploying and driving adoption of business processes
Keen understanding of how Salesforce fits into the larger technology landscape
Confident and highly communicative, with excellent business insight and a willingness to challenge others or propose changes
An understanding of sales process and the support needs of a sales organization
Mentoring/Leadership experience a plus
The ability to effectively prioritize and multi-task
Strong analytical skills
Strong skills with Microsoft Office, especially Excel
Strong attention to detail
Strong time management skills
The ability to work with a globally dispersed team
Demonstrated success performing in a fast-paced, dynamic environment
Bachelor’s degree or equivalent
Proven data analytics expertise and ability to visualize data for consumption