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   Recent News
Triangle Technology included in the Austin Business Journal's 2008 list of Austin's Top Women-Owned Businesses.
[May 2008]
Houston is ranked first on Kiplinger's
list of the top 10 cities in which to live,
work and play.
[May 2008]
Austin is ranked sixth on Kiplinger's
list of the top 10 cities in which to live, work and play.
[May 2008]
Natasha Allie has joined
Triangle Technology as a Sr. Technical Recruiter for our Austin branch.
[Apr 2008]
To apply for this job, please submit your resume. For more information or additional job detail, you may contact Jon Howard at (512) 531-9095.

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Need a Software Support Engineer with Perl/SQL/Java
Location: Austin, TX
Type: Salary
Compensation: $60,000 - $70,000 (possibly more for the perfect candidate)
City: Austin
Metro Area: Austin
State: TX
Zip: 78746
Details:
We have an Austin client with an immediate need for a Senior Perl/SQL/Java Software Support Engineer. This is a salaried position with a dynamic software company working out of their central Austin office (Mopac/290 area). The pay range for this position is $60,000 - $70,000 (possibly more for the perfect candidate) plus benefits.

Join our client and get on track for some of the most exciting technical and analytical opportunities in the financial services marketplace. They offer a comprehensive array of benefits, competitive salaries, bonuses, and commissions to eligible employees around the world. Our client has been trusted since 1992 to provide predictive analytics and software to America's largest financial services companies. They develop and market analytic solutions that minimize risk, maximize profit, and improve process effectiveness. The company's custom models and software solutions benefit risk management, collections, telemarketing, and customer service.

This engineer provides level three production technical support for this enterprise software company. Your responsibilities would include:
- Thrive in a customer-driven and responsive environment
- Interface with external clients to identify, prioritize, communicate, and resolve application/production issues, across multiple product offerings
- Install, configure, and troubleshoot client software production implementations as assigned
- Execute system and user acceptance testing
- Analyze client data sources for data availability and integrity related to production and test processes
- Participate in 24x7 rotations for product support
- Develop/maintain Perl scripts, shell scripts and SQL
- Provide peer training and transfer of knowledge on product solution suite
- Assist with development and standardization of support processes, striving for continuous improvement and repeatability

To be a fit, you'll need to match the following requirements:
- Bachelor's degree in Computer Science or related technical discipline required
- Minimum 5 years with software technical support
- Solid hands-on technical experience with Perl, SQL, Oracle and the ability to read Java source code
- Experience with providing application support in a 24x7 environment interacting directly with customers
- Proven ability to multi-task and prioritize work load based on assignments and process standards
- Strong interpersonal and communication skills, both verbal and written with good analytical and problem solving skills
- Experience with peer training, knowledge transfer, and documentation development
- Ability to quickly understand both business and technical concepts and translate into customer needs
- Financial services and/or call center/predictive dialer experience highly desired